FAQ

Quality of raw materials is significant to the performance of turf systems. Almost all high-quality turf uses polyester tire cord as a backing. The fibers that create the blades of our turf are made from polypropylene or nylon are manufactured in various ways.

All of our Performance Blade products offer solidness, strength and bona fide look for residential and commercial jobsites for sports, play areas and pet zones. One of a kind sharp edge structures decide how well engineered fiber react to warm and sun oriented glare, and that it is so impervious to stress and overwhelming pedestrian activity. Execution arrangement are built to withstand consistent strain and outrageous temperatures. We have in excess of eleven diverse fiber structures to act in an assortment of conditions; from concentrated athletic use to the private, medium traffic outside spaces. Execution manufactured grass arrangement help to keep the turf temperature low in blistering summer month, hold dampness inside filaments to chill the turf, reflect sun beams and diffuse light to forestall sparkle, make the super-sensible appearance, and to include an advantage of delicate quality and flexibility. We can assist you with picking manufactured turf that accommodates your prerequisites and nearby climate conditions. All varieties of hues, statures, and shapes are accessible. Execution arrangement are the most well known decision for property holders and organizations who want the best worth and the best engineered gardens. sports fields, and children play areas.

Artificial Grass UV Fade Warranty
Under our Fade Warranty we cover any fading that occurs due to sun exposure. This applies to changing in color.

If our surface becomes unsecured from its base we will reattach it. This warranty does not apply if the surface is purposefully pulled up or an attempt at purposefully detaching the surface is made. If a seam separates and creates a noticeable gap we will gladly make a  return visit to secure the seam and refasten it. The warranty also  does not apply if the seam was purposefully pulled apart. Generally seams will only separate if seasonal heat creates enough expansion  and/or contraction of the surface to create a gap in the  seams, this is not common. Restretching of the surface is covered. Because of the extremes of local  climate, artificial grass surfaces can sometimes expand and contract enough to create a rippling effect on the surface, should this happen we will gladly make a visit to restretch the surface. This is only  typical of installation completed in cooler months, even though we thoroughly stretch the surface during the installation  sometimes the  cool  air does  not allow enough elasticity in the backing. When the summer air  hits it allows the back to relax and appear to have a  couple of “loose” areas in the lawn. Should this happen with your project  we recommend waiting until peak of the summer heat to have  us perform a restretch.The heat will give the backing of the product more elasticity and allow us to stretch the surface to maximum  amount, eliminating the need for further restretching. There is  no negative effect on the product or its durability,it is only a cosmetic  issue that is easily corrected.

 

Curbing

1. Your curbing has a one year warranty against defects in materials and workmanship. It will be replaced at no charge if the  materials we  use or the way it was installed by our workmen causes the defect. This does not include hairline cracks. 

2. If curbing is damaged by homeowners or other contractors other than ourselves we will come back and make necessary repairs;  however, there is a $200 minimum charge for this service. 

3.Damage to sprinkler lines, telephone wire, cable TV, or other buried items by our equipment or personnel is not the responsibility of  Artificial Grass Masters However, if these items are properly marked we will do everything we can to avoid and protect these lines.

 

Solar Screens

The solar screens installed by Artificial Grass Masters are guaranteed to be free from defects in materials and workmanship. Items that are covered include screen material pulling away from the spline, faults in the structure of the fabric because of manufacturing processes, screens coming out of the window frame because of an installation error (not because of high winds and foundation shifting)  and grids coming loose from the frame or at riveted junctions in the case of decorative grids. Artificial Grass Masters assumes no  responsibility for screen failure due to fire, flood, high winds or other Acts of God, misuse, handling,  building design or foundation  shifting. It is also assumed that decorative grids, over time, will perhaps gradually warp and shift due to variable pressures put on  the screen from the window frame contracting and expanding with the seasonal shifts in humidity and handling for cleaning purposes.  Overspray from improperly applied lawn and pest chemicals, certain cleaning solvents, and chemicals from pool cleaning equipment will void this warranty.

Yes, artificial grass is supposed to be safer for kids rather than natural grass. Artificial turf is advertised as allergen-free because fake grass cannot trigger allergies. Our artificial turf products are non-toxic  and therefore, cannot introduce harmful chemicals to your children. 

Yes. All of artificial grass we sale as wholesale and DIY kits. Go to products and services link to learn more about prices.

Fake grass is a great option for people looking into pet-friendly grass products because it is:

  • Pesticide-free
  • Controls rodents
  • Pest-free environment minimizes the risk of flea and tick infestations
  • Mud-free, so pets stay clean even when it rains
  • Does not keep odor from your pet using the bathroom
  • No more holes from digging
  • No yellow or brown urine spots on lawn
Accordion Content
Accordion Content
Accordion Content

Absolutely. We also install curbing, pavers, travertine, garden walls, rocks, gravel and more. Come see our showroom to see all we offer.

We are in the process of making our professional installation equipment available for rent.

We install our grass with a layer of covering between the gravel and the turf. This protects the grass from pests and weeds. It’s not foolproof, but it will add to the life of your grass. 

Yes. Our landscape team will remove materials and level out your yard so that your new artificial lawn will lay beautifully.

Yes. We have even installed our Legacy Pro artificial turf on high school football fields and the Arizona Diamondbacks stadium. Our Legacy Pro and American Dream grasses are built to withstand and support the use of all athletes.

That’s why we’re here. Our showroom is a great starting point to get ideas and see all of our materials first hand. We also have designers on staff that can help you come up with a great look for your yard that you’ll be able to enjoy for years to come.

Yes. Artificial Grass Masters offers a price match guarantee. Just bring in a quote from a bonded & insured company and we will match their price with our superior service and quality.

Absolutely. Artificial Grass Masters does both residential and commercial projects. From small yards to sports stadiums, our team can accommodate any sized project. 

Just like finding the surface area of a rectangle, length times width.  (L x W = FT2) 

In fact, we have calculators built into our product pages so you can see your square footage and get a price quote all on our website.

That’s the beautiful thing about artificial grass. You don’t have to do anything! With proper installation, rain will drain through the ground just like with natural grass.

Believe it or not, dog urine will drain just like rain on synthetic grass. Artificial turf is designed with a drainage system that drains water almost like natural grass. Solid waste can be picked up just like on natural grass and the surface area is easier to wash and clean.

Given the size of the project, we will likely have dumpsters on site. If your HOA has restrictions on parking or leaving vehicles along the street, it is best to let them know ahead of time.

 

Artificial grasses tend to be warmer than natural grass because of the synthetic fibers. However, since we only use performance blade grasses at Artificial Grass Masters, your lawn will remain 10-15 degrees cooler than our competitors. This is especially useful in the hot summer months.

Yes. Should there be spillage or you drop a hot object, synthetic grass is fire resistant but the blades will melt under hot enough temperatures. As with any surface, use care when using any type of fire pit, grill, etc.

Artificial grass can be used as a driveway or parking area. However, you will need to discuss this option with your artificial grass installer to ensure that the sub-base chosen is appropriate for heavy traffic. Also, be wary of oil spills in the grass and keep proper maintenance of the turf for a long life.

Synthetic turf is typically nailed down. However, surfaces that will see more impact like sports fields, will require glue, tape or a combination of those with nails.